Create a label

Labels classify your conversations — “Order”, “Urgent”, “Frequent customer” — and then you filter the Inbox with one click.

Before you start

You need

• Nothing special: anyone on the team can create labels from Settings.

Steps

1. Open Settings → Labels. It’s in the Settings menu.

2. Choose ”+ New label”. Give it a short name and pick its color.

3. Press “Create label”. It’s instantly available to the whole team.

4. Apply it in the conversation. Open any conversation and add the label from the label bar; then filter the Inbox by that label.

Few and clear

A handful of labels everyone understands beats twenty nobody uses. Short names, one color per meaning.

Result

Note

Your conversations are classified and the Inbox filters instantly by label — the whole team speaks the same language.

Was this article helpful?

👍 Yes 👎 No