Ma‑ko Help Center

Learn to sell and support over WhatsApp, Instagram, Telegram, email and web chat — all from a single inbox.

Browse by topic

Getting started Register your business, sign in and invite your team.

Inbox & conversations How the Inbox works: handle, label, coordinate and quote.

Contacts & CRM Create contacts and build segments.

Quotes & sales Load your Catalog and send quotes.

AI assistant Turn on the Assistant and pick its mode.

Channels Connect WhatsApp, Instagram, Telegram, email and web chat.

Automation Proactive messages, rules and follow-ups.

Settings Labels, templates and the business pieces.

Account & billing Roles, permissions and your business.