Create a label

Create labels to classify your conversations and find them instantly from the Inbox.

Before you start

You’ll need

• To be an administrator or have access to Settings.

Steps

1. Go to Settings → Labels. There you’ll see every label in your business.

2. Press “New label”. Type a name and pick a color.

3. Save. The label becomes available to your whole team.

4. Apply the label on any conversation. That’s how you classify it in one tap.

Filter by label

Later you can filter the Inbox by label to find conversations instantly.

Result

Note

Your conversations stay organized and filterable by label.

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